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MOTIVATION & CONFLICT RESOLUTION
Discover the tools and techniques used by the world's most effective persuaders and negotiators and learn to apply them for success with all types of people. With these powerful skills you will:
Negotiation and persuasion can improve transactions or relationships anywhere you want to see your plan put into place. You'll
be amazed at how much more effective your dealings
with people will be as a result of mastering these two invaluable skills.
When the difficult person is a customer or vendor, their negative attitude can throw normally well-functioning employees into a tail spin. This
course is designed to help you identify the
causes of difficult behaviors and deal with troublemakers more effectively.
Learn how to handle the Bullies, the Anti-Socials, the Whiners and other
difficult types in the most efficient and beneficial manner, and develop
strategies for managing conflict without losing your cool.
Peak
Potentials, Inc. |